Terms of service

How to request: Email us at ba.hairsolution@gmail.com or WhatsApp +91 79826 61499 within [48 hours] of delivery. Include your order number and a clear photo or unboxing video of the product and packaging.

Once we approve your request, we will send a replacement or refund within [5-7] working days. Refunds go back to your original payment method. For Cash on Delivery orders, we refund to your bank account or UPI ID.

Orders can be cancelled before they are shipped. Once an order has shipped, it cannot be cancelled.